I am still waiting for refund of 5 refundable business class tickets from TAP that were issued in August 2019, for travel in April 2020, cancelled in March 2020 and which I promptly requested a refund of. I have gotten nothing but runaround and of the $20k or so in cancelled premium travel that I had cancelled, they are the only ones I still have gotten nothing from. I would take 1264 GBP and toss it in a fire before I bought tickets from TAP....