Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 8,834
Good to hear. While many of us are keen to highlight when things go wrong, I have to say that based on my personal recent experiences (and after overcoming the initial onslaught of refund requests), SIA has performed very well in this regard in my book. I can list several other carriers that have been quite naughty / uncooperative with refunds for some of our other flights that got cancelled and held out for a long time on refunds (miles or cash) requiring escalations at times or such. Not so SIA, for me at least. YMMV.