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Old Dec 2, 2020 | 4:44 am
  #160  
demue
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Good to hear. While many of us are keen to highlight when things go wrong, I have to say that based on my personal recent experiences (and after overcoming the initial onslaught of refund requests), SIA has performed very well in this regard in my book. I can list several other carriers that have been quite naughty / uncooperative with refunds for some of our other flights that got cancelled and held out for a long time on refunds (miles or cash) requiring escalations at times or such. Not so SIA, for me at least. YMMV.
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