Shout out to PIT - 5:30 am (baggage Routing save)
This morning I flew PIT-DFW, continuing DFW-DSM this evening. I was originally supposed to go PIT-DSM today, but had to squeeze in a detour to DFW before heading home to DSM. I called AA and had them make the switch for me.
I've done 1d trips before, outbound early am, work, return early evening, with 2 checked work bags. In my head, todays PIT-DFW and DFW-DSM were the same ... Which of course they weren't, rather just a loooong layover on one long return.
So this morning when I checked in at the ticket counter with my 2 checked bags, I was surprised I got both boarding passes. Only after I got to my gate did I suddenly wonder about my 2 checked bags, which I'd need with me in DFW. Yup, checked all the way thru to DSM.
I raced back to the ticket counter, explained I had forgotten to clarify I needed the bags checked thru only to DFW. The original and next-door TA worked on this for me and were great, as was the guy in baggage (Joe I think). The TA updated and printed two new bag tags and taped them to the bottom of an empty luggage bin, complete with priority tags, and sent them back to baggage.
The app told me they were loaded on the plane with me, and they were both on the baggage carousel in DFW. YAY!
As a many year UA 1k and newly minted AA EP, I had low expectations this would work after dismal results over the years with UA when rerouting bags after check-in. So, I am very appreciative of the early morning PIT employees that helped out today and just wanted to say THANKS!