Originally Posted by
ISTFlyer
For booking made through a third party agent ( other than Turkish Airlines direct ), you would always need the e-ticket number.
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As
soy mentioned, calling TK or filling out a feedback form would not solve the situation.
I recently booked a TK flight through Aeroplan. While I ran into the same issue trying to check the PNR online, I was able to call TK with the PNR and get my seat assignments. I did not need a ticket number.