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Thread: Aeromexico - How do I get them to refund ticket for cancelled flight
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Old Nov 14, 2020, 10:10 am
  #26  
Eastbay1K
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Join Date: Jul 1999
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Originally Posted by Often1
DOT & chargeback are not mutually exclusive. Do both. Same backup documents for both.

DOT won't do anything directly, but it will require AM to respond to you and to provide a copy of that response to DOT. It is a bit hard for AM to respond by declining a refund under US law when copying the agency responsible.
[Emphasis added]

Nonetheless, that is exactly what AM is doing.
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