Originally Posted by
FlyingFreeYupie
Initially, when Delta made the compensation offer that later on they backed out of, they stated:
There's Chase Travel, Delta, KLM as well as myself, the passenger in this story. I was there on time attempting to check-in. If Delta claims they are not at fault nor is the TA, then they are blaming this on KLM despite not being blunt about it.
Their reply makes no sense. If a ticket existed, all that would've been needed was to enter it in the KLM system. KL/AF self checkin machines even let you add the ticket number if it's missing. There would be no issue missing flight as it takes seconds to enter it. This just isn't believable on the part of DL.