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Thread: Highlands Inn - Hyatt Carmel REVIEW - MASTER THREAD
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Old Nov 3, 2020 | 7:26 am
  #612  
JIMCHI
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Join Date: Jul 1999
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Originally Posted by Kacee
Interesting to contrast a really well managed nearby property, Carmel Valley Ranch, where the restaurant is not only operating but at full capacity. Well managed properties are finding a way to make things work.
Based on my experience in September, I found the new management there unresponsive to guest requests and needs. I agree, they could offer room service or some sort of take-away food offerings. The HR San Francisco Airport does an excellent job with that and doesn't charge the outrageous rates that the Highlands Inn does.
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