Originally Posted by
Academic
I treasured those SSWUs. I don't think I ever finished a year with any left. I didn't treasure having to call in at midnight to ask for an upgrade, though.
Regarding calling in, there were some very generous FTers here who would call on behalf of others to do the upgrade for them. I was a recipient of such assistance back then.

Agreed that it was often inconvenient, especially when the upgrade system seemed like it was run with a tired hamster in its wheel. (The Hamsters Union should've lobbied for more hamsters to be hired)