Originally Posted by
ontheway
I know, I know, but my granddaughter did not. She purchased tickets for her and her boyfriend rt mci/lga for end of august. Of course with everything going on, and my age and vulnerability she wanted to cancel or have a voucher with no definitive date. Unfortunately the best she could do was get a voucher that expires in March 2021, . Things are not looking good. I tried getting info on line and found the umbrella name Voyager which she called . Does anyone have any idea who else she can appeal to or how else to handle this. Thanks for any ideas.
I'd avoid calling unknown third parties. It's not clear, to me at least, what Voyager is and there have been scammers pretending to be airline customer service phone numbers that charge huge fees to cancel plane tickets.