Originally Posted by drvannostren

But if it's on AC ticket stock I have to play by their rules? But then beyond all that, wouldn't EU261 apply as the LAX-FRA was the flight affected, and within their rules I'm entitled to "reimbursement"? Assuming that last part is correct, how do I go about filing a claim, how would LH reimburse me for a ticket they never sold me? I've filed EU261 in the past but I've never NOT traveled on the itinerary. The OTAs are generally relatively lazy and not as knowledgable as they should be, and as I being a new hold with them, I can only presume they'll tell me I can get an AC credit voucher.