Originally Posted by
BasedinCLE
Hi all - I booked a flight a few months ago and applied PlusPoints upgrade requests on all segments shortly after booking. Due to schedule updates, my return flights were cancelled and I was a rebooked on new flights - new times, new routing, new flight numbers, etc. My original return flight had me going through ORD; now I'm going through IAD. I don't have an issue with the new flights it's just when I look at the reservation online, I notice a few oddities. First, when I look at the reservation, it says "Your upgrade to United First has been requested using a MileagePlus Upgrade award" for the return flight segments. Normally, the waitlist message specifically mentions PointsPlus and the amount of points to be deducted. Second, the return flight segments are listed twice - one for my confirmed seats, and one for my waitlisted upgrade. Third, when I look at a listing of all PlusPoints upgrades, it still shows my original flights (i.e., connecting through ORD) with the following error message: "This reservation is out of sync. Please check your reservation details for the most up-to-date information. You may also need to submit your upgrade request again."
I called the 1K desk twice and the agent confirmed everything is okay, but I'm a bit skeptical. Has anyone had this situation occur and did everything turn out okay?
Been in the situation, called 1k desk, assured me that everything was fine, and while she couldn't tell me exactly where I was on the list I was pretty close to but not at the top and had great odds with PP and ok odds with PB.
Cleared into PP, and died at #1 for PB so I think she was right
My concern with removing and reappling a request is you would essentially go to the back of the line, where if you leave the original request your priority is based on the original request date/time