Gold Priority Reward - new policy?
Apologies for the new thread but I couldn't find anything on this. Please feel free to move/merge if this has been discussed before!
I just tried to make a GPR for a flight that would otherwise have been a Peak flight to GVA (i.e. 4,500 Avios + £17.50) but for which there is no reward availability. (As it happens, the flight would currently be 3,375 + £17.50 in the sale -- but this is not a question about the sale!). I was expecting to be quoted 9,000 Avios + £17.50 (or 6,750 Avios + £17.50 in the current sale) for the GPR.
The agent told me that all GPRs now had to be for the "maximum Avios" option -- i.e. they would only take the 9,000 Avios + £0.50 option (6,750 Avios + £0.50 in the sale) and double that -- i.e. 18,000 Avios + £0.50 (13,500 Avios + £0.50 in the current sale).
Was the agent correct, or should I HUACA? If so, this is a significant devaluation of the GPR, as the "maximum Avios" option is rarely good value in the first instance (and then doubling the Avios requirement exacerbates this).
Thanks!