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Old Oct 10, 2020, 8:28 am
  #537  
Vasto1M
 
Join Date: Sep 2019
Location: London, UK
Programs: BA Silver
Posts: 58
Originally Posted by davm666
Waiting for this to change and hopefully I’ll fall in to it.

Booked a BA Holiday flight/hotel booking in January for Punta Cana for just before Christmas.

Balance is due 14th November.

I can’t see BA flying there and wife is not that keen on the idea of travelling at the moment but think BA have got me between a rock and a hard place in regards to having to pay the balance to get my £400 deposit back as don’t think there’ll be action to include my travel dates before the payment cut off.

The hotel we’re booked for is also confirmed not opening until after our dates so there’s that to fall back on but looking at t&c BA can move us to an equivalent.

A case of who blinks first.
I had a similar situation. BA Holiday booked, then discovered the hotel had closed, not opening until at least March 2021. Contacted BAH, they were unaware hotel was closed, took a few minutes to confirm this, then gave me a few options, voucher, change hotel or refund. Took the refund, no hassle. I'd say give them a call and say you've seen the hotel is closed and you'd like a refund.
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