I had to connect through IAD yesterday. The airport was PACKED. I walked past 2 closed United Clubs to the only Club open, and it was PACKED. No seat available that was social distant.
So I had a 15 minute hike only to be rewarded with a small bottle of water as I walked right back out for another 15 min hike back to my gate.
Not only a money grab, but failing to provide space to spread out in an environment that mask use is limited due to food and drink.
Ridiculous.