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Thread: Subpar Hyatt stay - Customer Service or GM/FDM?
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Old Sep 26, 2020 | 11:38 am
  #11  
thucanhho
 
Join Date: Sep 2013
Location: Midwest
Programs: Hyatt Diamond
Posts: 762
Originally Posted by MSPeconomist
Please name the HH. Since you mention midwest and the new MOA element (Bonvoy), could it have been the HH in Minot ND? It's one of the few in the midwest, in fact the only one I'm aware of in the upper midwest.
Hyatt House Schaumburg.

BTW: Took advice from this thread and sent a compliment to Bonvoy re: service by Ramon at Element MOA. Got a response from Bonvoy within 24 hours. Honestly, service I have not had at 5 star hotels in US. I see this type to service in Japan.
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