FlyerTalk Forums - View Single Post - Samsonite black label luggage broken on first time use. Can I claim warranty?
Old Sep 21, 2020 | 10:03 am
  #5  
LondonElite
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
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Originally Posted by JMorgana
Remember...the absolute worst people can say is no. If you get a NO from both TK and Samsonite, you're no worse off than you are right now. If Samsonite says no, you know who to never again use for a luggage purchase.
Well, if they explicitly exclude airline damage, you can't blame them for sticking to their own stated policy!
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