Originally Posted by
LCSinTexas
Ok, just got a flight cancelled last night, Avios booking. Will anybody who answers the phone on the weekend be able to help me re-book this trip to currently flying flights, or should I wait til Monday?
The BAEC team does work weekends, opening at 08:00 hrs. If it has just happened, and if you are not travelling in the next few days, it is best not to call immediately since sometimes there are waves of cancellations. After a few days you can see more clearly what the options are and by that stage the self serve channel in MMB may work for you, thereby avoiding a call.