Originally Posted by
anabolism
I don't see any cause for concern. (Although, as an aside, if you've ever reused your current AAdvantage password on any other site, you should change it, to help protect your miles.)
From AA's eyes there are a few things to consider:
1. Potential fraudulent activity
2. Customer activity that dictates whether they will continue to fly AA in the near future.
3. Hope to win back the customer to fly.