Originally Posted by
Oxon Flyer
So, what would the law argue in this case, where the "printed" T&Cs on the Rate Details of the booking engine differ from the "printed" T&Cs in the confirmation email ?
I would imagine the more "lenient" T&Cs would apply, especially if that is what's in the confirmation email. If the T&Cs specify expiration of a promotional rate, but the system allows a booking beyond the expiration, I think it's up to the property to honor the reservation. It's similar to "mistake" rates that some companies decide to honor while others don't.
LAX