Originally Posted by
ma127
Thanks a lot for your reply. I called Qantas twice today. First time I received the same response as before. Second time they proactively offered to change my booking to fly from DXB to GVA on the day I wanted ... Seems a bit random to me but I'm glad it worked out.
Good that it worked out in the end.
It’s the luck of the draw as to which QF Call Centre you get connected to. Manila and Cape Town I find to be generally very ordinary. Auckland and Hobart are very good. The first three are open 24/7. Hobart operates from 7.00am to 11.00pm daily (AEST).