Originally Posted by thezipper
Just posted this am...
Coming Up:
Thursday October 28, 2004 - 6:00 pm ET (Duration: 60 minutes)
With:
Mark Sullivan (Managing Director Loyalty Marketing, Continental Airlines )
Mark Bergsrud (Vice President Marketing Programs and Distribution, Continental Airlines )
Victor Llana (Manager OnePass Programs, Continental Airlines )
Victor is a nice guy.... Once there was a problem with a OnePass award I redeemed, and he called me and apologized for the problem. He managed to correct it ....and thanked me for being a CO Platinum. Definitely a class-act. ^