FlyerTalk Forums - View Single Post - Subpar Hyatt stay - Customer Service or GM/FDM?
Old Sep 9, 2020 | 5:57 am
  #2  
liondragonx5y
 
Join Date: Jul 2020
Posts: 111
Originally Posted by maddyperrier68
Had a pretty crappy GH stay in terms of cleanliness and bathroom maintenance. I do plan on visiting again in the future and a few more times this year.

Is it better to write feedback to [email protected] or front desk manager (received his email on the way out)? Chasing Globalist this year and plans on staying again so perhaps having a 1:1 channel with the front desk manager may be best?
I recommend management first, and then if they don’t do anything then contact corporate.
liondragonx5y is offline