Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,531
My U.K. AMEX charge card statistic is 5 out of 5 successful chargebacks against LH Group during Covid, long finished now. Each case for many thousands of pounds. 2 booked through Amex travel, 3 booked directly with LH or LX.
YMMV as you can see from this thread, but the “Amex sides with vendor” argument just isn’t always true.
The critical point for me was providing written proof to Amex that I had requested a refund, and they hadn’t given me that refund within 7 days. That’s the tricky part.