Originally Posted by
MSPeconomist
It seems surprising that DL doesn't want to collect the money at this time for stuff like purchasing extra RDMs (by those who make this mistake).
My guess is that Delta recognized it wasn't worth the cost to maintain the booking system for it - especially since it probably complicates refunds and rebookings. The customer service time and/or manual process and/or customer frustration for handling those refunds probably exceeded the incremental revenue. With October rolling around, Delta all of a sudden cares about staff costs again and will want to cut down those costs.