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Covid19: LH and Credit Card - Disputes/Chargebacks
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Sep 3, 2020, 7:22 am
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SK AAR
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Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,853
AMEX is telling the customer that refund procedure has already been initiated (by LX or OTA) - is it then unreasonable for AMEX to refuse a chargeback ?? (not IMO; surely the pax shouldn't receive both a chargeback and subsequently a refund)
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SK AAR
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