Originally Posted by
melissaru
Same here. I get the Member Name does not match, please call us [NEX179 message. This just started happening last week. I have two upcoming reservations that I'd like to continue checking rate changes and possibly apply points and really don't want to have to call anyone to do this (the app doesn't work, either). I contacted Hertz via FB messenger and got the, "a ticket has been filed" response.
Did this ever get fixed for you ?
I'm currently getting the same error message.