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Old Aug 30, 2020 | 10:22 am
  #130  
demue
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Join Date: May 2004
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Originally Posted by sbs2716g
but they still have not deal with my refund requested in May. I have not chase them yet. Maybe I should do so
Use the web form for COVID-19 related queries, provide the PNR reference and what action you want to be taken. I also had called two plus months ago and asked for refund and nothing happened, but after I triggered the form actions started within 7-10 days. YMMV.
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