FlyerTalk Forums - View Single Post - Is United trying to pull one over on me re denying a refund on a Z fare?
Old Aug 26, 2020, 11:37 pm
  #15  
jsloan
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
Originally Posted by Lori_Q
Are you sure the OP would get the residual as a refund?
If the fare is refundable, the difference should be refunded. I've personally done exactly what I suggested here, and I received a refund to my original form of payment for the difference between the original fare and my newly-booked fare.

Originally Posted by Lori_Q
In my experience, the remaining unused amount goes onto a travel credit.
That sounds like the behavior for a non-refundable fare when the residual is returned.
jsloan is offline