FlyerTalk Forums - View Single Post - What Bonvoy program pays property for point redemption
Old Aug 13, 2020 | 12:40 pm
  #32  
X-ON
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Join Date: May 2003
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Originally Posted by samosa
I will speak for myself. I saw this thread and thought, if Marriott pays significantly less for a specific room, elites and reward members may receive less than stellar service (ie no upgrades). I have been told on very few occasions that we would not get a titanium (or prior equivalent) upgrade because we were on an award stay. Never argued because it wasn’t important, but figure maybe it was reimbursement related.

If true, I might be more likely to pay cash if I really liked the hotel and it wasn’t a poor value. —just me since my cash to points analysis is not sophisticated.
Never got this told to me, however I would ask politely if they could email me with a confirmation of this practice and cc the GM of the property. If they agree to do at least I have some concrete to forward to MAR corporate. If they don't I would ask why not?
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