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Old Aug 6, 2020, 12:27 am
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olivedel
 
Join Date: Jan 2011
Location: Boston, MA, USA
Programs: FB LTPE, BAEC GGL, EK Blue, SK Gold, Marriott Amb+LTT, IHG Diamond Amb, Accorhotels Silver
Posts: 1,953
Rebooking on website after cancellations

Good morning,

On 2 different PNRs for September, I got various cancellations recently, following the recent program changes for YUL.
I am trying to rebook myself with the website, but I guess as the PNR still has the old cancelled flights, I get errors stating that first leg cannot be after the second, etc.

Is anyone experiencing the same issues?
What is the rebooking policy in case of cancellations? I do not want vouchers or a refund, as this fare is not available anymore.

Thanks
olivedel
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