Originally Posted by
Aventine
It's usually the Front end assistant Manager's job.
re: birthday
I know you sounded like you wanted to be surprised but maybe you should have had your Prive agent mention this important milestone to the property. Might have gone better with some sort of recognition and maybe an Opera side room? Front desk staff at the best of times can be aloof or non-chalant.
re: breakfast
Just appalling to see how they serve Eggs Benedict! My fear is this property coasts on location and name alone.
I've seen and had better breakfasts at Room10. An amazing, snug little cafe in Kings Cross.
re: birthday. A quick happy birthday alan at check in would have been more than plenty, anything else is not expected by me. Moving forward for us, we will communicate better with our agent rather than just hoping things will fall into place.
re: breakfast. Thank you for the Room10 suggestion, we will take a look at it.
Originally Posted by
m0hamed
I have always enjoyed your posts here and on AFF. Thanks for the TR.
Thank you for your kind words.
As you are a regular guest at this property, you will be treated well so don't take my one experience as something.
We would have no hesitation returning to stay at this property though.