Originally Posted by
Concerto
Oh, it's so bad, the IT at Melia. Had this a few times. I have just come back to it a few days later, in the hope that they would get around to fixing it. But maybe you can't wait so long? Another way to do it, apparently, is to book a refundable rate with points.
Thanks, Concerto, for your reply. So you experienced the same - I thought it was my computer
I will try again to see if the problem fixed itself. i can wait, points not expiring for a few more weeks. I called melia general number and they gave me their privacy email address to write to. I have done that so hopefully they will fix the problem.