Originally Posted by Daitheflu84

Hi all, I've got a September 30th flight to DPS via ICN, with a return flight to SEA on October 11th. Both ICN-DPS and DPS-ICN will be flown on Garuda Indonesia, as part of the same itinerary. The DL segments are SEA-ICN and vice versa and will be in Premium Select, whereas the GA flights are in economy. This will be my first trip on GA and I've heard good things in general about them, particularly service-wise. However, as seems to be typical with some DL partner flights, seat selection has turned into a bit of a cluster. I booked this trip via the Delta PM phone line and the agent told me I'd need to call GA or use their website and booking code to select my seats, as Delta has no access to seat inventory. I was unable to do this via the Garuda website, which continues to give me an error message.

I emailed the Garuda support address and they insist that, as Delta is the booking carrier, I can only complete this process through Delta, thus leaving me in an extremely annoying limbo. The flights to and from DPS are 7 hours in length and are in economy, so I'm not particularly willing to just let it ride and hope that I don't get stuck in a middle seat for those legs. Adding further complication is the fact that, despite the Garuda website error message, I am seeing the seats that I ATTEMPTED to select now in my DL trip info. I will place another call to the Platinum line tomorrow to attempt to resolve the situation but figured I'd try to get some additional info/data points first.

Has anyone else had this issue with GA? I know selecting seats on partner flights seems to be a common issue but I couldn't find many occurrences of this happening on Garuda, presumably since they're not one of the more popular/frequently flown Skyteam members.

Any anecdotal experience or advice would be appreciated!