FlyerTalk Forums - View Single Post - AA Changed my flight and won't refund me!
Old Jul 27, 2020, 5:56 pm
  #3  
FAA1996
 
Join Date: Aug 2010
Programs: AA EXP
Posts: 1,659
Yes, even with the new rules as of April 8, 2020 it looks like a nonstop-conneciton qualifies for a refund. Here is the info I found on AA.com:

"For original ticket date of issue on/after April 8, 2020
Note: for ticket date of issue prior to April 8, 2020 – view Schedule Change Refunds issued prior to 08APR2020
Greater than 4 hours – or –
Nonstop to Connecting Flight (No length of delay required) – or –
Change of Operating Carrier (Example: AA to American Eagle) – or –
AA or AA*/Codeshare, Reduction in Frequency (Day of week)/Suspension of Service – or –
Discontinuation/ Withdrawal of Service (wholly unused or partially used)
 Refund to Original Form of Payment – Allowed, as long as customer was Holding
Confirmed (HK) prior to the change
 Travel Agent to Process Ticket Refund To Original Form Of Payment (FOP)"
FAA1996 is offline