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Old Jul 21, 2020, 1:24 pm
  #1190  
vivrant
 
Join Date: Jun 2004
Location: Queens, NY
Programs: Bonvoy Titanium, OW Emerald, HH Diamond
Posts: 1,069
Originally Posted by scstrider86
tl;dr- Booked JFK-DOH-MLE through AMEX IAP, and after about 11 hours on the phone with Amex over the course of over a week, successfully rebooked to LAX-DOH-MLE. I would say it was 100% NOT worth the money I saved by booking through IAP. But that was just my experience. Again, YMMV.
dude. I was in this same position - booked via IAP and tried to change my flight that same day via Amex. Immediately realized it would be an uphill battle having to navigate BOTH Amex and QR call center reps. I canceled my IAP booking, rebooked directly via QR's website for $150 more but was able to easily change my flight.
11 hours is ughhhh a pain worth $150 to avoid.
Thanks for sharing your story - probably took you a half hour to write it so 11.5 hrs total LOL
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