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Old Jul 20, 2020, 6:59 am
  #6  
want2goeverywhere
 
Join Date: Nov 2013
Programs: BA Gold
Posts: 203
Originally Posted by Often1
In that event, I would elect the £45 as it will have cost you less than that to repair the case and the difference will be yours to keep.

BA has fully complied with its obligations, presuming that £45 is a reasonable approximation of the item's fair market value. In that case, if the repair were to cost more than £45, it would be your option. Bear in mind that this is a reimbursement and not compensation.

Yes, it appears that BA and many other carriers have ended the practice of goodwill gestures above their obligation. Simply a matter of cash flow in tough times. I do not expect this to change.
I could only take the £45 if I didn't get my suitcase back though as they want to "take it out of circulation".
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