Originally Posted by
insp86
I appreciate the reply. Am I misinterpreting the policy re: "even exchange"? I guess the worst that can happen is they say, "that'll be $4,000" and I say, "never mind, don't change the March tickets." That is the worst that could happen, right?
I don't think you're misinterpreting the policy. I had to reread it several times to believe it myself. Do you know where I could find the "customer version" of this policy?