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Old Jul 15, 2020 | 12:44 pm
  #94  
RocketmanBRU
All eyes on you!
15 Years on Site
 
Join Date: Dec 2007
Programs: A3*G
Posts: 147
My experience:
Revenue tickets, J-class, 2x pax, for travel 15 June
Refund requested: 25 April
4 July - I called SQ Customer Service to ask for update, they assured me the refund was in the queue, being processed in flight-date order (said at the time they were still on May flights)
Notification of refund (email with detailed breakdown) received: 9 July
Full refund posted to my credit card account: 15 July

Now I just have some Lufthansa and LOT refunds to still clear!
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