They haven’t cancelled them yet according to CS, they have just stopped selling seats whilst they are under review.
We are due to fly MAN-DUB-IAD on 15th August and they took the IAD flight off sale a few weeks ago. They emailed a week ago to say our MAN-DUB flight has been cancelled and that we would be given an alternative flight option. Still no sign of a new flight, but the original flight is shown as cancelled.
i have been in contact with customer service who have confirmed that requesting a refund would be considered my cancellation at this stage at my own cost. This is because they haven’t updated the reservation to show any changes. A look through Twitter suggests that they are doing this on a rolling basis, only updating bookings to allow you to be eligible to cancel around 21 days before departure.
it is frustrating, but I’m waiting it out as there isn’t much else to do.