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Old Jul 6, 2020 | 12:24 am
  #4273  
vvn1972
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Jan 2016
Programs: HH Diamond IHG Spire Accor Gold BW Diamond
Posts: 87
Originally Posted by Tilly71
My profile was 100% completed, knew something was up when I got an error message when trying to make a redemption to contact them. I did contact them quoting the code on the error page but four days on still waiting for an update!
Got this:

Unfortunately, the accuracy and attentiveness of your account activity has been flagged, and upon review of your account, we have been forced to suspend your account.

As a member of our program, you may only have one account, provide accurate profile information and survey responses. You must also be thoughtful and attentive in responding to our surveys. When we have concerns about any of these program rules, we are obligated to take steps to investigate and unfortunately suspend accounts.

We do not take account suspension lightly and do so only when account issues have been identified. At this time, your account has been indefinitely suspended and you will no longer be able to participate in surveys or claim rewards from our website.

Thank you for your understanding.
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