FlyerTalk Forums - View Single Post - Hertz arbitration to avoid rental car scams
Old Jul 3, 2020 | 7:51 pm
  #15  
RocketGoBoom
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Join Date: Apr 2019
Programs: Hertz PC, Marriott Titanium
Posts: 49
Originally Posted by Often1
"Filing fee" is R-3. I was referring to the R-4 (arbitrator's fee). Expressly not covered.
Consumer arbitration rules require the company to pay the arbitrator's fee.

https://www.adr.org/sites/default/fi...Schedule_1.pdf

The only fee the consumer has to pay is the $200 filing fee, and most arbitration clauses agree to repay that to you, win or lose, as long as the amount in dispute is less than $10,000.


You still haven't answered the question as to whether the entity which you rented from in Europe is The Hertz Corporation (US).
Doesn't matter what's more convenient. The question is whether your dealings were with the entity with the arbitration clause.
If you are a US Resident and made your reservation through the www.Hertz.com website, it doesn't matter who owns the entity in Europe.
It doesn't matter if it was a franchise using the Hertz name or some other shell corp.
The Hertz arbitration clause is very broad and they agree to resolve any disputes you may have with "Hertz" via arbitration with the American Arbitration Association.
Furthermore, Hertz agrees to have the arbitration hearing in your local county where your billing address is.

You don't have to hire a lawyer in Europe or deal with foreign jurisdictions over a couple of thousand dollars in disputed rental car damages.
Hertz agrees to arbitration in the USA to handle anything.
It is all written plain as can be in the TOS of the website.
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