Originally Posted by
scstrider86
Update: Qatar cannot help me because it was booked through IAP. Adamantly kept saying they cannot make changes for me. Gonna try AMEX again. Anyone have any help for me?
I guess you're calling in the US, but the UK Amex agents are very familiar with the policy. I suggest you call back again and get them to call QR and clearly tell them to ask about the "Book with Confidence" policy.