FlyerTalk Forums - View Single Post - Fare hold and credit redemption
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Old Jun 30, 2020, 4:45 pm
  #9  
sbiddle
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,118
Originally Posted by oranjemakker
Simples : If they can't deliver on the credits then they should just refund.
That would potentially take months as well due to the manual processes involved if they suddenly had suddenly refund (at a guess) maybe 500x the number of refunds they're currently processing.
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