Originally Posted by
sycokid
Following on ,what a difference a few hours make ! Contacted a lady from reservations this morning explaining the situation which occurred yesterday and she couldn’t understand either why I wasn’t offered said rate of $134 at the time. Thankfully sorted it within 2 minutes and also explained that any incidentals will be subtracted from the credit as well.
One happy Chappy now

Common sense prevails but you should not have been in this situation in the first place. How many customers will be in the same predicament? Frankly this does not instill confidence.