FlyerTalk Forums - View Single Post - [PREM FARE GONE] Japan Airlines Yvr to Dps for $1178 CAD
Thread: [PREM FARE GONE] Japan Airlines Yvr to Dps for $1178 CAD
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Old Jun 25, 2020 | 8:34 am
  #114  
absoluy
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Join Date: Apr 2007
Location: London
Programs: BA Gold
Posts: 860
Originally Posted by mcbg1
Has anyone had any issues with their booking?

I had YOW-PHL-LAX-HKG-DPS booked on American Airlines (last segment is with Cathay) and one day, I logged into my AA account and noticed the YOW-PHL/PHL-YOW segments were gone. Didn't receive any notifications. I called AA and they said there was nothing they could do so I'd have to find my own way to PHL or cancel and get a refund. I escalated this to a supervisor who thankfully booked me on a United flight right away so now I am doing YOW-ORD-LAX-HKG-DPS.
I haven’t had any issues with my YYZ-DPS ticket, but I’ve had lots of tickets where segments would just disappear (when AA cancelled them) without getting any notice. Sometimes they would get rebooked automatically, sometimes they would only get rebooked after I called or contacted AA Via Twitter (they’ve never refused to rebook). Did AA stop service to YOW entirely?
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