Just to confirm, this is the page from where to request a refund, right: https://www.singaporeair.com/request.form




Is the "cancel my booking" option advised even if the flights have not been cancelled by the airline? i.e. does selecting that option amount to a voluntary cancellation by the passenger and so attract a cancellation fee?

I have an award booking on LO, for travel in the first half of August, using SQ miles where two of the four legs were cancelled by LO today. Manage my booking does not work for me - keep getting an error message that asks me to call the local SQ office. So I don't know if there's an option to cancel that way.

Thanks