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Old Jun 24, 2020 | 7:52 am
  #77  
bitterproffit
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Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 7,191
I filed a complaint with the DOT today.

Paid J class travel JFK-FRA-JFK on June 2-16

Refund requested April 22. Flight cancelled May 18, I called and was told it was eligible for refund and request is on file from April and to wait.

DOT requirements are a refund 7 days from cancelation. I waited a month and 7 days before filing.
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