Originally Posted by
audio-nut
If AA refunds the ticket then Chase gets the refund. I'm not sure how that is useful. In addition, Expedia issues tickets for Chase so I'm not sure AA will touch it.
If the ticket was paid on a credit card directly to AA then the refund goes back to the credit card. If the ticket was paid using Ultimate rewards points the the points get refunded back to the original account. The above scenario only applies if the ticket was purchased through Chase Travel Mall or Expedia.