FlyerTalk Forums - View Single Post - COVID-19: AF/KL rebooking/refund policy

Jun 17, 2020, 11:06 am

#794

bostontraveler

Join Date: May 2003

Location: Paris

Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador

Posts: 2,648

I think they are proactively giving preference to higher-tier members... I get an answer fairly quickly-- within 20 minutes but my sister who has no status has been waiting over a week and nothing.

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