xliioper

So I take it the Apple iOS app has a real chat feature? I see that the chat function on the website is now a pop-up box. I couldn't find a link to it on the website (could only get to it via the bit.ly/PMDelta link) Unfortunately, it doesn't look like you can re-size it (just move it back and forth). It looks like you can request to chat to a real representative if the Virtual Assistant can't answer your question. I may be alone, but I prefer not having to go through a third-party like FB or Twitter for support. I found the comments in the blog post to be a bit silly. Do people actually think that the agents on the DL chat are different than the ones who were manning the Twitter feed??